Terms of Service

1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

For the purposes of these Terms of Service, the following capitalized terms shall have the meanings ascribed below:

• "Account" means the unique user account created by You to access and use the Platform.
• "Applicable Law" means all applicable laws, statutes, regulations, rules, ordinances, codes, orders, decrees, judgments, injunctions, or legally binding directives of any governmental authority having jurisdiction.
• "Company" or "ByteFrost Technologies" refers to the legal entity operating the OnlyPal Platform.
• "Content" means any text, images, audio, video, data, information, or other materials uploaded, transmitted, or displayed on the Platform.
• "Intellectual Property Rights" means all patents, copyrights, trademarks, service marks, trade secrets, know-how, database rights, design rights, and other intellectual property rights, whether registered or unregistered.
• "Pal" means a verified service provider who offers advisory, consultative, or communicative services through the Platform.
• "Personal Data" has the meaning ascribed in our Privacy Policy.
• "Platform" means the OnlyPal mobile application, website, and all related services, features, and functionalities.
• "Service Fee" means the charges payable by Sharers for utilizing Pal services, calculated on a per-minute basis for voice calls or per-reply basis for chat messages.
• "Sharer" means an individual user who seeks and receives advisory, consultative, or communicative services from Pals.
• "User," "You," or "Your" means any individual who accesses or uses the Platform, including both Sharers and Pals.
• "User Content" means any Content that You upload, transmit, or display on the Platform.
• "Wallet" means the virtual account maintained by the Company for each User to facilitate prepaid transactions on the Platform.

1.2 Interpretation

• References to "including" or "includes" shall mean "including without limitation."
• Headings are for convenience only and shall not affect interpretation.
• Words in the singular include the plural and vice versa.
• References to any statute or statutory provision include any subordinate legislation and any amendment, consolidation, or re-enactment thereof.

2. ACCEPTANCE OF TERMS

2.1 Binding Agreement

By accessing, browsing, registering for, or using the Platform in any manner, You expressly acknowledge and agree that:

• You have read, understood, and agree to be bound by these Terms;
• You have read and understood our Privacy Policy;
• You consent to the collection, use, and disclosure of Your Personal Data as described in the Privacy Policy;
• You are legally capable of entering into binding contracts;
• You will comply with all Applicable Laws in Your use of the Platform.

2.2 Modifications to Terms

We reserve the right, at our sole discretion, to modify, amend, or update these Terms at any time. Material changes will be notified through:

• Email notification to Your registered email address;
• In-app notification upon Your next login;
• Prominent notice on the Platform.

Your continued use of the Platform following the posting of revised Terms constitutes Your acceptance of such changes. If You do not agree to the modified Terms, You must immediately discontinue use of the Platform.

2.3 Additional Terms

Certain features or services may be subject to additional terms and conditions, which will be presented to You at the time of access. Such additional terms are incorporated by reference into these Terms.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Age Requirement

The Platform is intended solely for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction of residence, whichever is greater. By using the Platform, You represent and warrant that You meet this age requirement. We do not knowingly collect information from or direct any of our services to individuals under the age of 18.

3.2 Account Creation

To access certain features of the Platform, You must create an Account by providing accurate, current, and complete information, including but not limited to:

• Full legal name;
• Valid email address;
• Date of birth;
• Gender identity;
• Authentication credentials (via third-party authentication services or other approved methods).

3.3 Account Security

You are solely responsible for:

• Maintaining the confidentiality of Your Account credentials;
• All activities that occur under Your Account;
• Immediately notifying us of any unauthorized access or security breach;
• Ensuring that You log out from Your Account at the end of each session.

We shall not be liable for any loss or damage arising from Your failure to comply with these security obligations.

3.4 Account Verification

We reserve the right to verify Your identity and any information provided during registration. You agree to provide any additional documentation or information reasonably requested for verification purposes.

3.5 One Account Per User

Each User may maintain only one (1) Account. Creating multiple Accounts or using another User's Account without permission is strictly prohibited and may result in immediate termination of all associated Accounts.

3.6 Pal Verification

Users wishing to become Pals must undergo an additional verification process, which may include:

• Submission of government-issued identification;
• Proof of professional qualifications or expertise;
• Background verification checks;
• Acceptance of additional Pal-specific terms and conditions.

Approval to become a Pal is at our sole discretion and may be revoked at any time.

4. DESCRIPTION OF SERVICES

4.1 Platform Overview

OnlyPal is an intermediary platform that facilitates connections between Sharers seeking advisory or communicative services and Pals offering such services. The Platform provides:

• Real-time voice calling functionality;
• Text-based chat messaging;
• User discovery and filtering tools;
• Wallet and payment processing services;
• Rating and review systems;
• Profile management features.

4.2 Intermediary Role

The Company acts solely as an intermediary platform and technology provider. We do not:

• Provide the advisory, consultative, or communicative services offered by Pals;
• Employ, supervise, direct, or control Pals;
• Guarantee the quality, accuracy, reliability, or appropriateness of services provided by Pals;
• Endorse, recommend, or assume liability for the advice, guidance, or information provided by Pals;
• Establish any agency, partnership, joint venture, employment, or fiduciary relationship between the Company and Pals or Sharers.

4.3 No Professional Relationship

The Platform does not create any professional relationship (including but not limited to doctor-patient, lawyer-client, therapist-patient, or financial advisor-client relationships) between You and the Company or between Sharers and Pals. Services provided through the Platform are for informational and entertainment purposes only and should not be construed as professional advice.

4.4 Service Availability

We strive to maintain continuous availability of the Platform but do not guarantee uninterrupted or error-free service. We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Platform at any time;
• Impose limits on certain features or restrict access to parts of the Platform;
• Perform scheduled or emergency maintenance.

5. USER CONDUCT AND PROHIBITED ACTIVITIES

5.1 Acceptable Use

You agree to use the Platform in accordance with these Terms, Applicable Law, and our Community Guidelines. You shall not:

5.1.1 Illegal Activities

• Use the Platform for any unlawful purpose or in violation of any Applicable Law;
• Engage in or promote illegal activities, including but not limited to fraud, money laundering, or distribution of illegal substances;
• Violate any intellectual property rights, privacy rights, or other rights of third parties.

5.1.2 Prohibited Content

You shall not upload, transmit, or display any Content that:

• Is defamatory, obscene, pornographic, vulgar, or offensive;
• Promotes violence, discrimination, hatred, or harassment based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic;
• Contains threats, intimidation, or incitement to violence;
• Infringes upon intellectual property rights or violates confidentiality obligations;
• Contains malware, viruses, or any malicious code;
• Constitutes spam, unsolicited advertising, or promotional materials;
• Impersonates any person or entity or misrepresents Your affiliation with any person or entity.

5.1.3 Platform Integrity

You shall not:

• Attempt to gain unauthorized access to the Platform, other Accounts, or computer systems;
• Interfere with, disrupt, or impose an unreasonable burden on the Platform's infrastructure;
• Use any automated systems (bots, scrapers, crawlers) to access the Platform;
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Platform;
• Remove, circumvent, disable, or interfere with security features or technological protection measures;
• Manipulate identifiers to disguise the origin of any Content;
• Engage in any activity that could damage, disable, or impair the Platform.

5.1.4 Commercial Restrictions

• Use the Platform for any commercial purpose not expressly authorized by these Terms;
• Solicit Users to use competing services or platforms;
• Conduct transactions outside the Platform to circumvent Service Fees;
• Resell or redistribute access to the Platform without authorization.

5.2 Pal-Specific Obligations

In addition to the general conduct requirements, Pals agree to:

• Provide services in a professional, courteous, and respectful manner;
• Accurately represent their qualifications, expertise, and experience;
• Maintain appropriate boundaries with Sharers;
• Refrain from soliciting personal contact information or attempting to establish relationships outside the Platform;
• Not provide services that require professional licensure unless properly licensed;
• Comply with all professional ethical standards applicable to their field;
• Respond to Sharers in a timely manner;
• Maintain the confidentiality of information shared by Sharers, except as required by law.

5.3 Sharer-Specific Obligations

Sharers agree to:

• Treat Pals with respect and courtesy;
• Provide accurate information when seeking advice or guidance;
• Not harass, threaten, or abuse Pals;
• Pay all applicable Service Fees in a timely manner;
• Not attempt to circumvent the Platform's payment systems;
• Understand that advice received is not a substitute for professional services where required.

5.4 Reporting Violations

If You become aware of any violation of these Terms or inappropriate conduct by another User, You must report it to us immediately through the in-app reporting mechanism or by contacting support@onlypal.com.

6. FINANCIAL TERMS

6.1 Wallet System

The Platform operates on a prepaid Wallet system. Sharers must maintain a sufficient Wallet balance to utilize Pal services. Key terms include:

• Wallet balances are denominated in Indian Rupees (INR) or other supported currencies;
• Wallet top-ups are processed through authorized third-party payment gateways;
• Minimum and maximum top-up amounts may apply;
• Wallet balances are non-transferable between Users;
• Promotional credits or cashback may be subject to specific terms and expiration dates.

6.2 Service Fees

6.2.1 Call Charges

• Voice calls are charged on a per-minute basis at rates set by individual Pals;
• The first forty-five (45) seconds of each call are provided free of charge as a trial period;
• After the trial period, charges accrue per minute (or pro-rata portion thereof);
• Charges are automatically deducted from the Sharer's Wallet balance;
• Calls are automatically terminated if Wallet balance is insufficient.

6.2.2 Chat Charges

• Chat services are charged on a per-reply basis at rates set by individual Pals;
• Charges are deducted from the Sharer's Wallet upon sending each message;
• Messages cannot be sent if Wallet balance is insufficient.

6.3 Pal Earnings and Payouts

• Pals earn a percentage of the Service Fees charged to Sharers, as specified in the Pal Agreement;
• The Company retains a platform commission from each transaction;
• Pals may request payouts subject to minimum thresholds and processing schedules;
• Payouts are processed to verified bank accounts or payment methods;
• Pals are responsible for all applicable taxes on their earnings;
• The Company may withhold taxes as required by Applicable Law.

6.4 Refunds

Wallet top-ups are generally non-refundable. However, refunds may be issued at our sole discretion in cases of:

• Technical errors resulting in incorrect charges;
• Duplicate transactions;
• Unauthorized transactions (subject to investigation);
• Service failures attributable to the Platform.

Refund requests must be submitted within thirty (30) days of the transaction. Approved refunds will be credited to the original payment method or Wallet balance within 7-14 business days.

6.5 Taxes

All Service Fees are exclusive of applicable taxes, including but not limited to Goods and Services Tax (GST), Value Added Tax (VAT), or other indirect taxes. You are responsible for payment of all applicable taxes. The Company will collect and remit taxes as required by Applicable Law.

6.6 Payment Processing

Payment processing services are provided by third-party payment gateways. By using the Platform, You agree to be bound by the terms and conditions of such payment processors. We are not responsible for errors, delays, or failures attributable to third-party payment processors.

6.7 Pricing Changes

We reserve the right to modify Service Fees, commission structures, and pricing at any time. Pals will be notified of changes to commission structures with reasonable advance notice. Continued use of the Platform following such changes constitutes acceptance.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Company Intellectual Property

The Platform, including all software, applications, algorithms, designs, graphics, logos, text, images, audio, video, and other materials (collectively, "Company IP"), is owned by or licensed to ByteFrost Technologies and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to Your compliance with these Terms, we grant You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for Your personal, non-commercial use. All rights not expressly granted are reserved.

7.2 Trademarks

OnlyPal, the OnlyPal logo, and other marks used on the Platform are trademarks or registered trademarks of ByteFrost Technologies. You may not use these marks without our prior written consent. All other trademarks, service marks, and logos used on the Platform are the property of their respective owners.

7.3 User Content License

You retain ownership of any intellectual property rights in User Content that You upload or transmit through the Platform. However, by uploading or transmitting User Content, You grant to the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

• Use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with operating and providing the Platform;
• Use the User Content for promotional and marketing purposes (with Your consent where required by Applicable Law);
• Sublicense these rights to third-party service providers who assist in operating the Platform.

This license continues even after You stop using the Platform, but only to the extent necessary for the ongoing operation of the Platform and as permitted by Applicable Law.

7.4 User Content Representations

By uploading or transmitting User Content, You represent and warrant that:

• You own or have obtained all necessary rights, licenses, consents, and permissions to grant the license described above;
• The User Content does not infringe or violate any third-party rights;
• The User Content complies with these Terms and Applicable Law;
• You have obtained all necessary consents from individuals depicted or referenced in the User Content.

7.5 Copyright Infringement

We respect intellectual property rights and expect Users to do the same. If You believe that Your copyrighted work has been infringed, please notify us with the following information:

• Identification of the copyrighted work claimed to have been infringed;
• Identification of the allegedly infringing material and its location on the Platform;
• Your contact information (name, address, telephone number, email);
• A statement that You have a good faith belief that the use is not authorized;
• A statement, under penalty of perjury, that the information is accurate and that You are authorized to act on behalf of the copyright owner;
• Your physical or electronic signature.

Send notices to: legal@onlypal.com

7.6 Restrictions

You shall not:

• Copy, modify, distribute, sell, or lease any part of the Platform;
• Reverse engineer or attempt to extract source code from the Platform;
• Remove, obscure, or alter any proprietary notices on the Platform;
• Use the Platform to develop competing products or services.

8. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and disclosure of Personal Data is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Platform, You consent to the practices described in the Privacy Policy.

8.1 Data Security

While we implement reasonable security measures to protect Your Personal Data, You acknowledge that no method of transmission or storage is completely secure. You use the Platform at Your own risk.

8.2 Communications

By creating an Account, You consent to receive communications from us, including:

• Transactional messages related to Your use of the Platform;
• Service announcements and updates;
• Marketing communications (which You may opt out of at any time);
• Legal notices and policy updates.

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY

9.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT;
• WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
• WARRANTIES REGARDING THE QUALITY, ACCURACY, OR APPROPRIATENESS OF SERVICES PROVIDED BY PALS.

9.2 No Professional Advice

THE PLATFORM DOES NOT PROVIDE PROFESSIONAL ADVICE. SERVICES PROVIDED BY PALS ARE FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL, LEGAL, FINANCIAL, PSYCHOLOGICAL, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD CONSULT WITH APPROPRIATE LICENSED PROFESSIONALS FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

9.3 Third-Party Content and Services

The Platform may contain links to third-party websites or integrate with third-party services. We do not endorse, control, or assume responsibility for such third-party content or services. Your use of third-party services is at Your own risk and subject to their terms and conditions.

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BYTEFROST TECHNOLOGIES, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES;
• LOSS OF DATA OR INFORMATION;
• BUSINESS INTERRUPTION;
• PERSONAL INJURY OR EMOTIONAL DISTRESS;
• REPUTATIONAL HARM;

ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.5 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).

9.6 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to You, and our liability shall be limited to the maximum extent permitted by Applicable Law.

9.7 Basis of the Bargain

You acknowledge that the disclaimers and limitations of liability set forth in this Section 9 are fundamental elements of the basis of the bargain between You and the Company, and that the Company would not provide the Platform absent such disclaimers and limitations.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ByteFrost Technologies, its affiliates, and their respective directors, officers, employees, agents, contractors, and licensors (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Platform;
• Your violation of these Terms;
• Your violation of any Applicable Law or third-party rights;
• Your User Content or any content You upload or transmit;
• Your interactions with other Users;
• Any services provided by You as a Pal;
• Any negligent or willful misconduct by You.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by You, in which case You agree to cooperate with our defense of such claim. This indemnification obligation shall survive termination of these Terms and Your use of the Platform.

11. TERM AND TERMINATION

11.1 Term

These Terms commence on the date You first access or use the Platform and continue until terminated in accordance with this Section.

11.2 Termination by You

You may terminate Your Account at any time by:

• Accessing Account settings and selecting the account deletion option; or
• Contacting customer support at support@onlypal.com.

Upon termination by You, any unused Wallet balance may be refunded at our discretion, subject to applicable fees and processing times.

11.3 Termination by Company

We reserve the right to suspend or terminate Your Account and access to the Platform immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms;
• Fraudulent, abusive, or illegal activity;
• Requests by law enforcement or government agencies;
• Unexpected technical issues or security concerns;
• Extended periods of inactivity;
• Engagement in conduct that we deem, in our sole discretion, to be harmful to the Platform, other Users, or the Company's interests.

11.4 Effect of Termination

Upon termination of Your Account:

• Your right to access and use the Platform immediately ceases;
• We may delete Your Account and User Content;
• Outstanding financial obligations remain due and payable;
• Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property), 9 (Disclaimers and Limitations of Liability), 10 (Indemnification), 13 (Dispute Resolution), and 14 (General Provisions).

11.5 No Liability for Termination

We shall not be liable to You or any third party for any termination or suspension of Your Account or access to the Platform.

12. CONTENT MODERATION AND ENFORCEMENT

12.1 Monitoring

While we are not obligated to monitor User Content or activity on the Platform, we reserve the right to:

• Review, monitor, and moderate User Content and communications;
• Remove or disable access to any User Content that violates these Terms;
• Investigate suspected violations of these Terms or Applicable Law;
• Cooperate with law enforcement authorities.

12.2 Enforcement Actions

If we determine, in our sole discretion, that You have violated these Terms, we may take any of the following actions:

• Issue a warning;
• Remove or disable User Content;
• Restrict or suspend Account features;
• Temporarily or permanently suspend or terminate Your Account;
• Pursue legal action;
• Report violations to law enforcement authorities.

12.3 Appeals

If Your Account has been suspended or terminated, You may appeal the decision by contacting support@onlypal.com with a detailed explanation. We will review appeals in good faith but reserve the right to make final determinations at our sole discretion.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

13.2 Jurisdiction and Venue

Subject to the arbitration provisions below, You agree that any legal action or proceeding arising out of or related to these Terms or Your use of the Platform shall be brought exclusively in the courts located in [City to be specified], India, and You hereby consent to the personal jurisdiction and venue of such courts.

13.3 Arbitration Agreement

Any dispute, controversy, or claim arising out of or relating to these Terms or Your use of the Platform, including the breach, termination, or validity thereof, shall be resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended.

13.3.1 Arbitration Procedures

• The arbitration shall be conducted by a sole arbitrator mutually agreed upon by the parties or, failing agreement, appointed in accordance with the Act;
• The seat of arbitration shall be [City to be specified], India;
• The language of arbitration shall be English;
• The arbitrator's decision shall be final and binding;
• Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise.

13.3.2 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.4 Exceptions to Arbitration

Notwithstanding the arbitration provisions above, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

13.5 Informal Dispute Resolution

Before initiating arbitration or litigation, You agree to first contact us at legal@onlypal.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations for a period of thirty (30) days.

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features or services, constitute the entire agreement between You and the Company regarding Your use of the Platform and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, severed from these Terms. The remaining provisions shall remain in full force and effect.

14.3 Waiver

No waiver of any term or provision of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or Your Account without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including to any affiliate or in connection with a merger, acquisition, reorganization, or sale of assets.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14.6 Relationship of Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or fiduciary relationship between You and the Company. You have no authority to bind the Company or make representations on our behalf.

14.7 Third-Party Beneficiaries

These Terms are for the benefit of You and the Company only and are not intended to confer any right or benefit upon any third party, except as expressly provided herein.

14.8 Notices

We may provide notices to You via email to the address associated with Your Account, through in-app notifications, or by posting on the Platform. Notices shall be deemed given twenty-four (24) hours after email is sent or when posted on the Platform, unless the sending party is notified that the email address is invalid.

You may provide notices to us at:

14.9 Export Controls

You agree to comply with all applicable export and import control laws and regulations in Your use of the Platform. You represent that You are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that You are not listed on any U.S. Government list of prohibited or restricted parties.

14.10 Language

These Terms are drafted in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.

14.11 Survival

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, dispute resolution provisions, and general provisions.

15. CONTACT INFORMATION

If You have any questions, concerns, or feedback regarding these Terms or the Platform, please contact us: